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Frequently Asked Questions

Frequently Asked Questions About Five Star Maids Cleaning Services

Booking a cleaning service is super easy. First request a quote. Then we will get back to you and discuss your needs. Done!

We understand that plans can change, and we offer flexible rescheduling and cancellation options. Please let us know as soon as possible if you need to make any changes to your booking, and we will do our best to accommodate your request. Please note that cancelling within 24 hours will result in a $50 cancelation fee.

We use many cleaners but use eco-friendly cleaning products and practices as much as possible. If you have any specific preferences or needs, please let us know and we will accommodate your request.

Your satisfaction is our top priority, and we guarantee our work. If you’re not satisfied with the cleaning service, please let us know within 24 hours of the service and we will make it right at no extra cost, it will be on us. We’re committed to providing you with a hassle-free and enjoyable cleaning experience.

We serve the city of Chicago and its surrounding suburbs.